Return Merchandise Procedure:

     1.  To return any product that satisfies HumbleHomeStore.com's return/replace guarantee, you must obtain a Return Merchandise Authorization (RMA) number within 7 days of signature or delivery receipt by shipping carrier.  Obtaining an RMA number is easy, simply click the link below and provide us with the following information:

Customer Name
Phone number
Customer Order Number
Item Description
Reason For Return
Was it a gift ? 

RMA Number: RMA@HumbleHomeStore.com 

We will respond within one business day with  authorization and an RMA number. 

     2.  HumbleHomeStore.com will not accept returns that do not have an RMA number, so please make the RMA number visible on the shipping label of the packages containing returned product if possible.

     3.  Returns of unauthorized returned merchandise will not be returned or refunded.

     4.  Please note that the customer is solely responsible for shipping all returned products to HumbleHomeStore.com.  The customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment.  The customer agrees to bear all shipping charges and risk of loss for the returned items during shipment to HumbleHomeStore.com.

     5.  The Customer agrees to return all products 100% complete, in re-saleable condition, and will include all original packaging, contents, manuals, warranty cards, and other hardware and accessories provided by the manufacturer.  HumbleHomeStore.com may reject partial shipments and could choose to impose additional charges for replacement of missing components.

     6.  HumbleHomeStore.com will not refund the original shipping and handling charges.  There is a 15% restocking fee that the customer must bear for all refunded merchandise.  

Email all RMA inquires to: RMA@HumbleHomeStore.com

"We will strive to make it right"

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